Operations engineering, not prompt engineering
We build AI-augmented operational systems for logistics, warehouse, and field-service companies — not generic apps or SaaS MVPs.
About
Operations engineering for businesses that run on more than software.
We partner with logistics, warehouse, and field-service companies to integrate existing systems and automate decisions that still depend on spreadsheets, phone calls, and guesswork.
Our Story
Built because generic software kept failing real operations.
Logistics, warehouse, and field-service businesses still run critical decisions on spreadsheets, phone calls, and institutional memory — not because leaders resist better systems, but because most software never fits how their operations actually work.
DevNorms was founded in 2026 by Tanvir Raihan to close that gap: engineer AI-augmented operations platforms that integrate with the ERP and tools companies already run, instead of forcing another generic product into a broken workflow.
Today we work through one repeatable path — Operations Audit, Architecture, Engineering, Production — so every engagement ships documented, tested, and monitored systems that operations teams can trust.
See what we engineer →Principles
How we decide what to build — and what not to.
Integrate first. Automate second.
We connect to the ERP and tools you already run, then automate the decisions that currently require spreadsheets, phone calls, and guesswork.
Outcomes over features
Dispatch time. Inventory accuracy. Fuel cost. We lead with measurable operational outcomes — not tech stacks.
Documented, tested, monitored
Every system ships with a rollback plan, monitoring, and a definition of done — nothing runs unsupervised without a paper trail.