Case Study · Web Platforms

Checbox

Unified platform managing 50+ businesses across fleet monitoring, field service, and supply chain—one dashboard instead of three disconnected tools.

Web Mobile Backend
Industry
Field Service / Supply Chain
Duration
Product platform partnership
Team
Embedded engineering team
Stack
Web · Mobile · APIs · Multi-tenant data
50+ businesses on the platform
40% productivity boost in field operations
Challenge

Three systems, zero shared truth

Operators ran fleet tracking, field workforce tools, and supply chain software separately. Data lived in silos; handoffs between dispatch, drivers, and warehouse teams relied on calls and copy-paste.

The business needed one platform that covered GPS tracking, task scheduling, attendance, and order-to-delivery—without a months-long integration project before the first live customer.

Before: fragmented ops tooling (artifact placeholder)
Tool A  →  fleet GPS
Tool B  →  field tasks / attendance
Tool C  →  orders & inventory

Handoffs
- export CSV
- WhatsApp status updates
- re-key into next system

Cost: delayed deliveries,
      duplicate entry,
      no single KPI board
Solution

One operations platform, many tenants

We helped shape an end-to-end platform that unifies fleet monitoring, field service management, and supply chain workflows under shared identity, data, and reporting—so each business gets isolation with common product leverage.

Product context: Checbox.

Architecture outline (replace with diagram export)
[Web console]     [Field mobile]
      │                  │
      └──── API gateway ─┘
               │
     [Multi-tenant core]
      ├─ fleet / GPS
      ├─ tasks / dispatch
      ├─ attendance
      └─ order → delivery
               │
     [Integrations / webhooks]
Engineering

How we built it

Multi-tenant architecture

Tenant isolation for 50+ businesses with shared product code—so features ship once and land safely across customers.

Realtime dispatch

Task assignment and status updates reach field workers without waiting for a nightly sync or manual spreadsheet refresh.

Mobile-first field apps

Attendance, job completion, and customer communication designed for workers on phones—not desktop admin screens resized down.

Integration APIs

Connect existing inventory or ERP systems through a documented API surface instead of one-off database bridges.

Key decision

Tenant boundaries first

Starting with clear tenant isolation and shared modules avoided rewriting the platform when the second and third verticals (field + supply chain) landed on the same codebase as fleet.

ADR excerpt (replace with real review doc)
ADR-007: Multi-tenant data boundary
Status: accepted
Decision: Shared schema with tenant_id
  enforcement at API + query layer
Rationale: faster feature leverage
  across verticals without cross-tenant leak
Alternatives considered:
  - database-per-tenant
  - fully separate deployments
Results

Measurable outcomes

Figures below reflect Checbox’s published product claims; replace with verified engagement metrics when cleared for public use.

50+ businesses running on the platform
40% field productivity boost
2 wks typical path to live deployment
CI / validation snapshot (replace with real pipeline output)
$ make validate
tenant-isolation tests .... ok
api contract .............. passed
e2e dispatch flow ......... passed
deploy/staging ........... ready
Technology

Stack used on this project

Factual appendix for technical readers—not a marketing badge wall.

Frontend Engineering

Operator consoles and reporting surfaces.

Web app Responsive UI Dashboards

Mobile Engineering

Field worker task and attendance flows.

Mobile app Offline-tolerant UX

Backend & Integrations

Multi-tenant core and external system hooks.

REST APIs Webhooks Multi-tenant DB

Delivery

Onboarding speed and production health.

CI/CD Monitoring Analytics

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